Terms & Conditions
These Terms & Conditions ("Terms") govern your use of the Website https://pumpkincarriagejewelry.com (the "Website") and any purchases of vintage jewelry products ("Products") from Pumpkin Carriage Jewelry ("we", "us", "our"). By accessing the Website, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Website or purchase our Products.
- Definitions
- Consumer: A natural person purchasing Products for personal use, not for commercial, resale, or business purposes.
- Order: A request by you to purchase Products from us via the Website.
- Product: Vintage jewelry items (including bracelets, brooches, earrings, necklaces, rings, and jewelry sets) listed for sale on the Website.
- Website: https://pumpkincarriagejewelry.com and any associated subdomains.
- Order Placement & Acceptance
- When you place an order, you submit a binding offer to purchase the selected Products. We reserve the right to accept or reject your order for any reason, including but not limited to:
- The Product is out of stock (vintage items are often one-of-a-kind and may sell out quickly).
- Pricing or product description errors (e.g., typos, incorrect gemstone details).
- Suspected fraud or unauthorized payment.
- Your failure to provide accurate shipping or payment information.
- We will send you an order confirmation email to the address you provided once we accept your order. This email constitutes our acceptance of your offer, and a binding contract between you and us is formed at this point.
- If we are unable to accept your order (e.g., out-of-stock item), we will notify you via email and issue a full refund if payment has already been processed.
- Pricing & Payment
- All Product prices are listed in USD (United States Dollars) unless otherwise specified. Prices include applicable sales tax for U.S. orders. International orders may be subject to customs duties, taxes, or import fees, which are your sole responsibility.
- We reserve the right to change Product prices at any time without notice. However, the price charged for your order will be the price listed on the Website at the time you place the order (unless there is a pricing error, in which case we may cancel the order and refund any payment).
- Payment must be completed at the time of order placement. We accept the following payment methods: Visa, Mastercard, American Express, Discover, PayPal, and other payment options indicated at checkout.
- We use secure third-party payment processors to handle all payment information. We do not store full credit card details on our servers.
- Promotions & Discounts: Discounts (e.g., bundle savings, percentage-off offers) are only valid for the specified period and cannot be combined with other promotions unless explicitly stated. Discount codes must be entered at checkout to apply.
- Layaway Plan (for Products over $500): A 10% non-refundable deposit is required to hold the item. Remaining payments must be completed within 10 months of the deposit date. Failure to complete payments by the deadline will result in forfeiture of the deposit, and the item will be relisted for sale.
- Delivery & Shipping
- We ship to addresses worldwide. Shipping times vary by destination:
- U.S. Orders: 3-7 business days (standard shipping); 1-3 business days (expedited shipping).
- International Orders: 7-14 business days (standard shipping); 3-5 business days (expedited shipping).
- Shipping costs are calculated at checkout based on the Product weight, destination, and shipping method selected. We are not responsible for delays caused by shipping carriers, customs processing, weather events, or other unforeseen circumstances.
- Tracking information will be provided via email once your order is shipped. You are responsible for monitoring the tracking status and receiving the delivery.
- Risk of loss or damage to the Products passes to you upon delivery. If you believe your order was lost or damaged in transit, please contact us within 7 days of the estimated delivery date with tracking details and photos of any damage.
- Product Descriptions & Condition
- We make every effort to accurately describe our vintage jewelry, including details about age, materials (e.g., enamel, gemstones, natural stone, 24k gold-plated), measurements, and condition.
- Vintage Products may have minor signs of wear consistent with their age (e.g., slight tarnish on metal, faint scratches on gemstones). These characteristics are part of the item’s unique history and are disclosed in the product listing.
- Product photos are taken in natural light to represent the item’s appearance as accurately as possible. However, color may vary slightly due to monitor settings, and small details (e.g., tiny gemstones) may appear larger in close-up photos.
- We do not guarantee that Products will match any pre-conceived expectations beyond the descriptions and photos provided on the Website.
- Intellectual Property
- All content on the Website, including product photos, descriptions, logos, branding, collocation tips, maintenance guides, and website design, is the exclusive intellectual property of Pumpkin Carriage Jewelry.
- You may not reproduce, distribute, modify, copy, sell, license, or use any of this content without our prior written permission.
- Trademarks, service marks, and logos displayed on the Website are owned by us or our licensors, and may not be used without permission.
- User Responsibilities
- You agree to use the Website only for lawful purposes and in compliance with these Terms.
- You warrant that all information you provide when placing an order or creating an account is accurate, complete, and up-to-date.
- You are responsible for maintaining the security of your account (if created) and password. We are not liable for any unauthorized purchases or access to your account resulting from your failure to protect your password.
- You may not use the Website to:
- Submit false or misleading information.
- Engage in fraudulent or illegal activities.
- Infringe on the intellectual property rights of others.
- Interfere with the Website’s functionality or security.
- Limitation of Liability
- To the maximum extent permitted by law, Pumpkin Carriage Jewelry shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or purchase of Products, including but not limited to loss of profits, loss of data, or damage to personal property.
- Our total liability for any claim arising from these Terms or your purchase shall not exceed the total purchase price of the relevant Product(s).
- We shall not be liable for any damages resulting from delays in delivery, out-of-stock items, or errors in product descriptions that are due to third-party actions or circumstances beyond our reasonable control.
- Nothing in these Terms limits or excludes our liability for:
- Death or personal injury caused by our negligence.
- Fraud or fraudulent misrepresentation.
- Breach of statutory duties.
- Governing Law
These Terms are governed by the laws of the State of California, United States, without regard to its conflict of law principles. Any disputes arising from or related to these Terms or your use of the Website shall be resolved in the courts of Los Angeles County, California.
- Changes to Terms
We may update these Terms from time to time. When we make changes, we will revise the "Last Updated" date at the top of this page. Your continued use of the Website or placement of orders after the updated Terms are posted constitutes your acceptance of the changes. We encourage you to review these Terms periodically.
- Contact Us
For questions, concerns, or disputes regarding these Terms & Conditions, please contact us at:
Email: pumpkincarriagefashionjewelry@outlook.com
Website: https://pumpkincarriagejewelry.com